Share:


ANALYSING PROJECT SUCCESS MEASUREMENT APPROACHES

    Mrs. Harshal Panse, Dr. Poornima Tapas

Abstract

The definition of project success has changed over the years. This paper assesses understanding of project success and approaches to measure project success. This understanding is important for project managers because project success impacts the organization in several dimensions and makes project success much more relevant. “Improving project performance” has been the most significant criterion for the company but how to evaluate project success has been a topic of debate for a long time. Purpose The purpose of this paper is to approach the project success concept systematically. This paper contributes to the literature by offering a tested framework that will enhance the performance of the evaluation approaches of project success. Design/ methodology/ approach Literature was reviewed systematically, and six approaches were finalized for the measurement of project success. A questionnaire was circulated amongst the Project managers/ Business Owners for this survey. Respondents were Project managers/ Business Owners in and around Pune. The survey involves 113 respondents, and the data was gathered using a 5-point Likert scale. Findings The result indicates that the following approaches are significant for measuring project success: "The project achieves its purpose", "It provides satisfactory benefit to the owner", "It satisfies the needs of the owners, users, and stakeholders", "It meets its pre-stated objectives", "It is produced to specification, within budget and on time", "It satisfies the needs of the project team". Research limitations/implications This study solely focuses on the Micro, Small, and Medium Enterprises (MSME) Manufacturing sector in and around Pune, India. Practical implications The findings of this study emphasize some implications and suggest that understanding and measuring project success is significant for project managers, teams, and in turn for the organization. The current study results will assist project managers as well as academicians. Originality/value An investigation was carried out in this study based on the current situation of the MSME manufacturing sector in and around Pune, India. Primary data was collected for this study.

Keyword : project success, project management, measuring project success, MSME

Published in Issue
April 25, 2023
Abstract Views
02
PDF Downloads
03
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References


1. Ahsan, K., & Gunawan, I. (2010). Analysis of cost and schedule performance of international development projects. International Journal of Project Management, 28(1), 68–78. https://doi.org/10.1016/j.ijproman.2009.03.005 2. Andersen, E. S., Birchall, D., Arne Jessen, S., & Money, A. H. (2006). Exploring project success. Baltic Journal of Management, 1(2), 127–147. https://doi.org/10.1108/17465260610663854 3. Atkinson, R. (1999). Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria. International Journal of Project Management, 17(6), 337–342. https://doi.org/10.1016/s0263-7863(98)00069-6 4. Avots, I. (1969). Why Does Project Management Fail? California Management Review, 12(1), 77–82. https://doi.org/10.2307/41164208 5. Baccarini, D. (1999). The Logical Framework Method for Defining Project Success. Project Management Journal, 30(4), 25–32. https://doi.org/10.1177/875697289903000405 6. Baker, B. N., Murphy, D. C., & Fisher, D. (2008). Factors Affecting Project Success. Project Management Handbook, 902–919. https://doi.org/10.1002/9780470172353.ch35 7. Balaji, S., & Murugaiyan, S. (2012). WATEERFALLVs V-MODEL Vs AGILE: A COMPARATIVE STUDY ON SDLC. International Journal of Information Technology and Business Management, 2(1). 8. Bannerman, P. L. (2008). Defining project success: A multilevel framework. In Proceedings of the Project Management Institute Research Conference, PMI, 13–16. 9. Bartlett, M. S. (1950). TESTS OF SIGNIFICANCE IN FACTOR ANALYSIS. British Journal of Statistical Psychology, 3(2), 77–85. https://doi.org/10.1111/j.2044-8317.1950.tb00285.x 10. Belassi, W., & Tukel, O. I. (1996). A new framework for determining critical success/failure factors in projects. International Journal of Project Management, 14(3), 141–151. https://doi.org/10.1016/0263-7863(95)00064-x 11. Blaskovics, B. (2016). The impact of project manager on project success — The case of ICT sector. Society and Economy, 38(2), 261–281. https://doi.org/10.1556/204.2016.38.2.7 12. Cao, Q., & Hoffman, J. J. (2011). A case study approach for developing a project performance evaluation system. International Journal of Project Management, 29(2), 155–164. https://doi.org/10.1016/j.ijproman.2010.02.010 13. Chandra, P., & Sastry, T. (1998). Competitiveness of Indian Manufacturing. Vikalpa: The Journal for Decision Makers, 23(3), 25–36. https://doi.org/10.1177/0256090919980304 14. CHAOS MANIFESTO. (2012). https://www.standishgroup.com/ 15. Collins, A., & Baccarini, D. (2004). PROJECT SUCCESS — A SURVEY. Journal of Construction Research, 05(02), 211–231. https://doi.org/10.1142/s1609945104000152 16. Cooke-Davies, T. (2002). The “real” success factors on projects. International Journal of Project Management, 20(3), 185–190. https://doi.org/10.1016/s0263-7863(01)00067-9 17. Creasy, T., & Anantatmula, V. S. (2013). From Every Direction–-How Personality Traits and Dimensions of Project Managers Can Conceptually Affect Project Success. Project Management Journal, 44(6), 36–51. https://doi.org/10.1002/pmj.21372 18. Crosetto, P., & Regner, T. (2018). It’s never too late: Funding dynamics and self pledges in reward-based crowdfunding. Research Policy, 47(8), 1463–1477. https://doi.org/10.1016/j.respol.2018.04.020 19. Davis, K. (2014). Different stakeholder groups and their perceptions of project success. International Journal of Project Management, 32(2), 189–201. https://doi.org/10.1016/j.ijproman.2013.02.006 20. Davis, K. (2016). A method to measure success dimensions relating to individual stakeholder groups. International Journal of Project Management, 34(3), 480–493. https://doi.org/10.1016/j.ijproman.2015.12.009 21. de Wit, A. (1988). Measurement of project success. International Journal of Project Management, 6(3), 164–170. https://doi.org/10.1016/0263-7863(88)90043-9 22. Delone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748 23. Dvir, D., Raz, T., & Shenhar, A. J. (2003). An empirical analysis of the relationship between project planning and project success. International Journal of Project Management, 21(2), 89–95. https://doi.org/10.1016/s0263-7863(02)00012-1 24. Freeman, M., & Beale, P. (1992). Measuring project success. Project Management Journal, 23(1), 8–18. 25. Gehring, D. R. (2007). Applying Traits Theory of Leadership to Project Management. Project Management Journal, 38(1), 44–54. https://doi.org/10.1177/875697280703800105 26. Gil, N., & Pinto, J. K. (2018). Polycentric organizing and performance: A contingency model and evidence from megaproject planning in the UK. Research Policy, 47(4), 717–734. https://doi.org/10.1016/j.respol.2018.02.001 27. Hair, J. F., Black, W. C., & Babin, B. J. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Pearson Education. 28. Icmeli Tukel, O., & Rom, W. O. (2001). An empirical investigation of project evaluation criteria. International Journal of Operations & Production Management, 21(3), 400–416. https://doi.org/10.1108/01443570110364704 29. Ika, L. A. (2009). Project Success as a Topic in Project Management Journals. Project Management Journal, 40(4), 6–19. https://doi.org/10.1002/pmj.20137 30. Jonas, D., Kock, A., & Gemünden, H. G. (2013). Predicting Project Portfolio Success by Measuring Management Quality—A Longitudinal Study. IEEE Transactions on Engineering Management, 60(2), 215–226. https://doi.org/10.1109/tem.2012.2200041 31. Jugdev, K., & Müller, R. (2005). A Retrospective look at our Evolving Understanding of Project Success. Project Management Journal, 36(4), 19–31. https://doi.org/10.1177/875697280503600403 32. Lim, C. S., & Mohamed, M. Zain. (1999). Criteria of project success: an exploratory re-examination. International Journal of Project Management, 17(4), 243–248. https://doi.org/10.1016/s0263-7863(98)00040-4 33. Lipovetsky, S., Tishler, A., Dvir, D., & Shenhar, A. (1997). The relative importance of project success dimensions. R and D Management, 27(2), 97–106. https://doi.org/10.1111/1467-9310.00047 34. Love, P. E. D., Edwards, D. J., & Irani, Z. (2012). Moving Beyond Optimism Bias and Strategic Misrepresentation: An Explanation for Social Infrastructure Project Cost Overruns. IEEE Transactions on Engineering Management, 59(4), 560–571. https://doi.org/10.1109/tem.2011.2163628 35. Lyytinen, K., & Hirschheim, R. (1987). Information Systems Failures—A Survey and Classification of the Empirical Literature. Oxford Surveys in Information Technology, 4(1), 257–309. 36. MCCIA. (2019). Www.mcciapune.com. https://www.mcciapune.com/ 37. McLeod, L., Doolin, B., & MacDonell, S. G. (2012). A Perspective-Based Understanding of Project Success. Project Management Journal, 43(5), 68–86. https://doi.org/10.1002/pmj.21290 38. Meredith, J., & Zwikael, O. (2019). When is a Project Successful? IEEE Engineering Management Review, 47(3), 127–134. https://doi.org/10.1109/emr.2019.2928961 39. Morris, P. W. G., & Hough, G. H. (1993). The anatomy of major projects: a study of the reality of project management. Chichester Wiley. 40. Müller, R., & Turner, R. (2010). Leadership competency profiles of successful project managers. International Journal of Project Management, 28(5), 437–448. https://doi.org/10.1016/j.ijproman.2009.09.003 41. Munns, A., & Bjeirmi, B. (1996). The role of project management in achieving project success. International Journal of Project Management, 14(2), 81–87. https://doi.org/10.1016/0263-7863(95)00057-7 42. Petter, S., DeLone, W., & McLean, E. R. (2013). Information Systems Success: The Quest for the Independent Variables. Journal of Management Information Systems, 29(4), 7–62. https://doi.org/10.2753/mis0742-1222290401 43. Pinto, J. K., & Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, EM-34(1), 22–27. https://doi.org/10.1109/tem.1987.6498856 44. Project Management Institute. (2021). A guide to the project management body of knowledge : (PMBOK® guide). Project Management Institute. 45. Rogers, T. M. (2019). Project Success and Project Team Individuals. European Project Management Journal, 9(1), 27–33. https://doi.org/10.18485/epmj.2019.9.1.4 46. Serrador, P., & Turner, R. (2015). The Relationship between Project Success and Project Efficiency. Project Management Journal, 46(1), 30–39. https://doi.org/10.1002/pmj.21468 47. Shaaby A, A., & A, A. (2018). How Do We Measure Project Success? A Survey. Journal of Information Technology & Software Engineering, 08(02). https://doi.org/10.4172/2175-7866.1000229 48. Shamim, D. Md. M. I. (2022). Exploring the Success Factors of Project Management. AMERICAN JOURNAL of ECONOMICS and BUSINESS MANAGEMENT, 5(7). 49. Shenhar, A. J., Dvir, D., Levy, O., & Maltz, A. C. (2001). Project Success: A Multidimensional Strategic Concept. Long Range Planning, 34(6), 699–725. https://doi.org/10.1016/s0024-6301(01)00097-8 50. Shenhar, A. J., Levy, O., & Dvir, D. (1997). Mapping the dimensions of project success. Project Management Journal, 28(2), 5–13. 51. Shenhar, A., & Dvir, D. (2007). Reinventing project management : the diamond approach to successful growth and innovation. Harvard Business School Press. 52. Shenhar, A., & Holzmann, V. (2017). The Three Secrets of Megaproject Success: Clear Strategic Vision, Total Alignment, and Adapting to Complexity. Project Management Journal, 48(6), 29–46. https://doi.org/10.1177/875697281704800604 53. Smith-Doerr, L., Manev, I. M., & Rizova, P. (2004). The meaning of success: network position and the social construction of project outcomes in an R&D lab. Journal of Engineering and Technology Management, 21(1-2), 51–81. https://doi.org/10.1016/j.jengtecman.2003.12.004 54. Sudhakar, G. P. (2016). Understanding the Meaning of “Project Success.” Binus Business Review, 7(2), 163. https://doi.org/10.21512/bbr.v7i2.1586 55. Tahri, H., & Drissi-Kaitouni, O. (2015). New Design for Calculating Project Management Maturity (PMM). Procedia - Social and Behavioral Sciences, 181, 171–177. https://doi.org/10.1016/j.sbspro.2015.04.878 56. Thomas, G., & Fernández, W. (2008). Success in IT projects: A matter of definition? International Journal of Project Management, 26(7), 733–742. https://doi.org/10.1016/j.ijproman.2008.06.003 57. Tishler, A., Dvir, D., Shenhar, A., & Lipovetsky, S. (1996). Identifying critical success factors in defense development projects: A multivariate analysis. Technological Forecasting and Social Change, 51(2), 151–171. https://doi.org/10.1016/0040-1625(95)00197-2 58. Toor, S.-R., & Ogunlana, S. O. (2010). Beyond the “iron triangle”: Stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects. International Journal of Project Management, 28(3), 228–236. https://doi.org/10.1016/j.ijproman.2009.05.005 59. Tripathi, P., Shahi, V. K., Singh, G., Singh, A. P., & Mishra, M. (2023). ORGANIZATIONAL COMMITMENT AS A MEDIATER OF ORGANIZATIONAL PRODUCTIVITY AND JOB SATISFACTION : THE CASE OF MANUFACTURING ORGANIZTION. Business, Management and Economics Engineering, 21(1). 60. Tuman, G. J. (1983). Development and implementation of effective project management information and control systems. New York: Van Nostrand Reinhold Co. 61. Turner, J. Rodney., & Müller, R. (2003). On the nature of the project as a temporary organization. International Journal of Project Management, 21(1), 1–8. https://doi.org/10.1016/s0263-7863(02)00020-0 62. Turner, R., & Zolin, R. (2012). Forecasting Success on Large Projects: Developing Reliable Scales to Predict Multiple Perspectives by Multiple Stakeholders over Multiple Time Frames. Project Management Journal, 43(5), 87–99. https://doi.org/10.1002/pmj.21289 63. Venczel, T. B., Berényi, L., & Hriczó, K. (2021). Project Management Success Factors. Journal of Physics: Conference Series, 1935(1), 012005. https://doi.org/10.1088/1742-6596/1935/1/012005 64. Wang, X., & Huang, J. (2006). The relationships between key stakeholders’ project performance and project success: Perceptions of Chinese construction supervising engineers. International Journal of Project Management, 24(3), 253–260. https://doi.org/10.1016/j.ijproman.2005.11.006 65. Wateridge, J. (1998). How can IS/IT projects be measured for success? International Journal of Project Management, 16(1), 59–63. https://doi.org/10.1016/s0263-7863(97)00022-7 66. What’s MSME | Ministry of Micro, Small & Medium Enterprises. (2019). Msme.gov.in. https://msme.gov.in/know-about-msme 67. Zwikael, O., & Meredith, J. R. (2018). Who’s who in the project zoo? The ten core project roles. International Journal of Operations & Production Management, 38(2), 474–492. https://doi.org/10.1108/ijopm-05-2017-0274