FACTORS AFFECTING EMPLOYEE ENGAGEMENT WITH HOTELS IN VINH LONG CITY, VIETNAM
For businesses in general and hotels in particular, human resources are considered an important factor in improving the efficiency of business operations as well as a determining factor in service quality. While attracting and recruiting competent employees is difficult, retaining their engagement for hotels is even more difficult. Therefore, this study aims to investigate the factors that affect employee engagement with hotels in Vinh Long City, and on such basis, hotels will have solutions to maintain employee engagement with their hotels and stabilize human resources.
Keyword : engagement, affecting factors, satisfaction level
This work is licensed under a Creative Commons Attribution 4.0 International License.
Asli Küçükaslan Ekmekçi (2011), “A study on involvement and commitment of employees in Turkey”. Journal of Public Administration and Policy Research Vol. 3(3) pp. 68-73, March. Tran Kim Dung (2011), Human Resource Management, Ho Chi Minh City General Publishing House. Doan Thi Trang Hien (2012), Factors affecting employee engagement with Khanh Hoa Tourism Company, Master’s Thesis in Economics, Nha Trang University. Nguyen Huu Lam (2011), Organizational behavior, Labour and Social Affairs Publishing House. Pham Hong Liem (2011), Factors affecting employee engagement with Khanh Hoa Tourism Company, Master’s Thesis in Economics, Nha Trang University. Nguyen Hoang Tan (2016), Factors affecting employee engagement with Dakruco Company, Master’s Thesis in Business Administration, Tay Nguyen University. Nguyen Huu Than (2012), Human Resource Management, Labour and Social Affairs Publishing House.